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Medisoft Technical Support

Why wait? We are here to help you right now! Our Certified technicians and trainers will answer your questions relating to the successful operation of Medisoft software, as well as your entire computer system. No problem is too big and no problem is too small.

As a certified Medisoft Reseller we will assist any Medisoft user, regardless of where the product was originally purchased.

Medworks offers many different options for support. From the most advanced virtual support (we access your computer from our office) to on-site and telephone support, our expertise is available when you need it.

Support & Training Policy

The majority of our clients choose the Inner Circle Pre-Paid Support Program which offers a reduced rate in return for a minimum deposit against which telephone and remote support services are charged.

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Virtual support is proven to be the most effective method of support available. Our support technicians can connect to your computer from our office and view what is happening on your PC and help walk you through problem solving steps as you watch on your screen.

Support and training programs are tailored to meet the needs of the client and include a wide range of options for pre-paid and pay as you go programs.

The majority of our clients choose the Inner Circle Pre-Paid Support Program which offers a reduced rate in return for a minimum deposit against which telephone and remote support services are charged. Our Inner Circle Program gives you peace of mind. Program benefits include:

  • Preferential, discounted support when you need it most
  • Affordable, pre-paid time increments
  • Discounted, on-site service and training support
  • Inner Circle clients are not typically charged for occasional short calls

For more information or to request a copy of our Support Policy call 973.543.8600