Support & Resources
Let's face it; billing has always been a critical revenue operation. Now Electronic Medical Records have become equally important. As a result, medical practices are so dependent on their computer systems that even small problems can take on crisis proportions.
Both down time and inability to efficiently utilize software becomes so expensive that having a support relationship with a company you can trust becomes essential.
When you choose Medworks you choose a company that prides itself on top-notch personalized service, as well as a tradition of providing truly outstanding technical support. Our goal is your total satisfaction and success with the products we sell. It's all about you and your success; we get it!
Our expert staff includes Certified technicians and trainers for all Medisoft products. Our hardware and network technicians also carry the prestigious A+ Certification from the Computing Technology Industry Association, and many are Microsoft Certified Systems Engineers.
Medworks is totally committed to supporting our entire portfolio of product and services offerings. Specifically, Medworks provides support and assistance with:
- Questions and problems related to efficient and effective operation of covered software and hardware.
- Staff and individual training sessions
- Emergency and non-emergency situations in which all or a part of an installation is inoperable or down.
- TechLinq™ Preventative Maintenance (will provide link here)